Tolstoy Answers
Find answers to common questions about interactive videos, from the basics to the technicalities. We discuss the types of video content, how to create and use it, and the benefits it has to offer your online store.
Recent Answers
Create an Interactive Video for Free? Here's How
Just using a normal video is not enough in today's world of instant gratification. Videos that are meant to be attention-catching need to be short and punchy, but they aren't good at delivering enough information and giving customers a personalized experience. This is where interactive videos come in. Interactive videos are the perfect interactive marketing tool because they engage with and guide visitors where they want to go with a friendly face. But the services that create interactive videos are often expensive. What if you just want to test it out first? Most options provide a short free trial at best. Tolstoy, however, offers a completely free package with no time limits, and here are all the great features you get access to. Create Free Interactive Videos With Tolstoy Tolstoy's free package lets you jump right into creating interactive videos (no credit card needed). Up to 50 video creators can create 10 videos with up to 5 parts of 5 minutes each. That's plenty for any marketing campaign's needs. The free package also doesn't sacrifice features, giving you in-video call to actions, in-video audio/video/text response, conditional logic, closed captions, auto-transcribe, and video chapter navigation. What's more, Tolstoy provides you with a data-driven analytics dashboard to keep track of video performance. Customer interactions in these face-to-face conversations are measured, helping you tailor your entire marketing campaign. » Find a package that works for you: Compare features and pricing Conclusion Now you can jump right into interactive videos and boost your company's marketing in no time. Ready to get started and communicate like a champ?
Asked 5 months ago
The Benefits of Video Chatbots for Your Business
Text chatbots are all the rage for websites looking to offer instant service and human connection to their customers. However, text chatbots are falling short because they are just that—text. Thankfully, there's a better option. Video chatbots are virtual guides that help your customers find what they need by following a real human's video prompts. The customer feels a stronger connection with the company because they are seeing a real person speak to them and guide them through a personalized experience. Benefits of Video Chatbots Add a Face to a Name Just having a company name and logo isn't enough to build a brand identity. Online multimedia is needed to enrich the customers' interaction with the company. Video chatbots add a face to the name, showing customers they are dealing with real people who are there to help. Jack of All Trades Video chatbots can do more than just chat: they can give demonstrations, explain products and services, and guide users to a specific part of the website. That's why video chatbots are great multitaskers, giving customer's one place where they can find everything they need. Give the People What They Want Customer service is often limited by the human factor. Limited staff, restrictive time zones, and communication infrastructure costs often get in the way. Now that people are choosing online interactions over phone calls or emails, video chatbots can instantly connect companies to customers using real humans. Conclusion What's not to love about video chatbots? Inject some life into your website, drive better engagement, bring in more sales, and lift the load off of your support staff with this new technology. » Create your own video chatbot: Explore your options on Tolstoy's website
Asked 5 months ago
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