Collect data and give personalized recommendations with Video quizzes

A video quiz is an interactive experience that asks customers questions through video, then recommends products based on their answers. Instead of browsing through hundreds of products, customers answer a few simple questions and get personalized recommendations that match their needs.

Video quizzes use conditional logic to guide customers through a personalized path. Each answer leads to the next relevant question until the quiz recommends the best products for that customer.

How it works:

• If/Then statements create branching paths based on customer responses
• Each answer triggers the next relevant question in the sequence
• Final recommendations match the customer's specific answers and preferences
• Products are tagged to quiz outcomes so the right items appear automatically

The experience feels like having a personal shopper guide customers through your store.

Learn more about interactive video capabilities.

Every quiz response gives you direct insight into what your customers want. This data helps you understand your audience and improve your marketing.

Data you can capture:

• Product preferences based on quiz answers
• Customer needs and pain points through their selections
• Contact information through built-in lead capture
• Purchase intent signals based on which paths customers take
• Segment information for personalized follow-up campaigns

All responses sync with your analytics and can be pushed to Klaviyo, HubSpot, and other marketing tools.

Learn more about Tolstoy's integrations.

Video quizzes reduce decision fatigue and guide customers to products that actually fit their needs. Customers who complete a quiz arrive at a product page with confidence, not confusion.

What drives conversion:

• Personalized recommendations match products to customer needs
• Video format builds trust through face-to-face guidance
• Fewer options to consider means faster purchase decisions
• Higher purchase confidence from feeling understood
• Direct path to checkout without endless browsing

Learn more about Skin Rocks' 14% conversion lift.

Yes. When customers receive personalized recommendations based on their specific answers, they make better purchasing decisions. They know why a product is right for them before they buy, which leads to fewer regrets and reduced returns.

Tolstoy automatically distributes the right videos to the right pages, across channels, at scale.

Supported placements:

• Homepage to help new visitors find the right products immediately
• Product pages (PDPs) to guide customers between similar options
• Collection pages (PLPs) to narrow down large catalogs
• Landing pages for campaign-specific product matching
• Email and SMS through Klaviyo flows or optimized GIFs for other providers
• Mobile apps through native integrations with Tapcart, Fuego, Vajro, Shopney, and Appbrew

Learn more about Tolstoy for eCommerce.

The best quizzes solve a real decision problem for your customers.

Common quiz types:

• Skin type quizzes that recommend the right skincare routine
• Fit finder quizzes that suggest the correct size or style
• Gift finder quizzes that help shoppers choose for someone else
• Routine builder quizzes that create personalized product bundles
• Problem/solution quizzes that match products to customer pain points

Learn how to create interactive videos for your online store.

Not necessarily. Many brands start with simple on-camera questions filmed on a phone. You can also use existing brand videos, product clips, or UGC. Tolstoy lets you import content from TikTok, Instagram, YouTube, and your internal libraries.

No. Tolstoy uses lazy loading, deferred video delivery, and a sub-50KB JavaScript payload to ensure zero impact on Core Web Vitals. Quizzes only load when customers interact with them, not on initial page load.

Tolstoy tracks every step of the quiz experience so you can optimize for better results.

Metrics you can track:

• Completion rates show how many customers finish the quiz
• Drop-off points reveal where customers abandon the experience
• Response breakdowns show which answers are most common
• Conversion rates measure purchases from quiz completers
• Revenue attribution connects quiz engagement to sales