Applied AI for commerce

Your brand, AI‑native.

Create content, launch campaigns and help shoppers buy. Get the tools, original research and hands-on support to make AI part of how your business runs.

Trusted by 5,000+ iconic brands.

  • The Ordinary
  • Tarte
  • Princess Polly
An illustrative scene of a brand team directing Shop Bots at work, with Tolstoy colleagues on a video call

Platform, services and research

Create content. Run campaigns. Help shoppers buy.

One product, three connected studios. Your team directs the work, with a Shop Bot alongside you in each.

Storefront Studio

Virtual try-on, shoppable video and Personal Shopper.

Ecommerce Manager

Media Studio

Product photos, reshoots, colorways and videos.

Creative Director

Ads Studio

Ad creative, Meta campaigns and creative refreshes.

Ads Manager
See the workflow

Put AI to work with the Tolstoy team.

A named Tolstoy lead works with your team to connect your tools, build your first workflows and help you launch.

Our forward-deployed engineering program, built around your business.

Mikaela
Miles
Dov
David

An example of what we can build together

Your next collection, ready to launch.

  1. 01
    Connect your catalog

    Bring your products and brand direction together.

  2. 02
    Build the content workflow

    Turn product images into photos, video and ad creative.

  3. 03
    Launch with your team

    Put the work live, measure results and improve it.

Meet Tolstoy Forward

Advance AI commerce. Share what works.

Original research into what AI can do for commerce, shared with the people putting it to work.

Featured perspective

What is an agentic storefront?

Connect product answers, useful video and recommendations so shoppers can move from a question to the right product.

Read the perspective
Explore research

You’re in good company.

01 Platform

Three studios. One connected workflow.

From first idea to next purchase.

One dress, three connected studios. Create in Media Studio, advertise in Ads Studio and help Maya shop with Storefront Studio. Your Shop Bots work alongside you at every step.

Create a photoshoot from one product.

Media StudioCreate
Tolstoy / Media StudioYour workspace
Shop Bots work together in the studio: the Creative Director photographs a model, a stylist adjusts her sage dress, and a wardrobe assistant steams clothes by the rack
Starting point: the original sage linen dress product image on the studio computer

From the ad to your product page.

Storefront StudioSell
Your storeEVERYDAY, WELL MADE. Shopping bag

Sage linen dress

$128

Sage

XSSMLXL

See it in motionStyled their way

Let her watch it. And shop it.

Storefront StudioShoppable video

Try it on. On your product page.

Storefront StudioVirtual try-on
Maya tries on the sage linen dress in a full fitting room, with a changing area, her Shop Bots and a full-length mirror
Her saved look

Give Maya a reason to return.

Personal ShopperFollow-up
The Personal Shopper in a knitted charcoal scarf connects Maya’s preferences on a studio pinboard, while a helper compares fabric swatches beside her follow-up email
InboxEmail campaign
FromYour store
ToMaya
Subject

Found your color, Maya?

Hi Maya, here’s your saved look and two more colors to love.

Sage Your saved look
Coral A little brighter
Blue A fresh take
Shop the dress

Make every step pay off.

AnalyticsOptimize

What we optimize

  • Higher ROAS

    Stronger ad creative. A product page that carries the story through to the sale.

  • More conversions

    Video, try-on and product answers help shoppers decide. Personal follow-up brings them back.

  • Fewer returns

    Clearer imagery and product details help customers know what to expect before they buy.

Measure each stage. Find the friction. Improve the next round.

Real brands. Real results.

Choose a customer result
conversion rate
7×
average order value
+232%

On product pages with Tolstoy video.

conversion lift
+24%
average order value
+53%

With interactive and shoppable video across the store.

Platform · Meet the Shop Bots

Your AI specialists, working together

Meet yourShop Bots.

AI specialists for content, campaigns and shopping. They know your brand. You set the direction and review the work.Choose a starter assignment

A shaggy lavender Creative Director Shop Bot holding a camera

Creative Director

Turns products and shopper questions into the next creative.

A shaggy cream Ads Manager Shop Bot with a plum scarf and megaphone

Ads Manager

Prepares creative variations and campaigns for your review.

A shaggy sage Ecommerce Manager Shop Bot working on a laptop

Ecommerce Manager

Improves the store and turns shopping signals into the next test.

A shaggy cream Personal Shopper Shop Bot with sunglasses and a charcoal scarf holding a bag and sandals

Personal Shopper

Helps shoppers choose, try on and pick up where they left off.

01 / 04 · CreateScroll to follow the workSkip ahead
Your Shop Bots. Connected work.

Platform · The architecture

How the platform works

Platform · Technical architecture

What makes AI
work for you.

The architecture behind the work: shared brand and shopper context, a workspace for your team and Shop Bots, and connected ecommerce tools. Explore the intelligence behind Tolstoy.

01

Shop Bots

Start with an AI ecommerce expert.

Choose a Shop Bot with ecommerce workflows built in, then tailor it to your business.

Explore Shop Bot templates
  • Ecommerce ManagerImprove shopping experiences, review performance and identify what to do next.
  • Ads ManagerPrepare ad creative, review campaign performance and recommend what to test next.
  • Studio ManagerPlan product shoots and manage content across your catalog.
  • Creative DirectorTurn your brand direction into campaign concepts, briefs and creative variations.
Create your own Shop Bot
02

Ecommerce context

Grounded in your business.

Your shoppers, brand, products and performance guide the work, alongside Tolstoy’s ecommerce expertise.

Shopper context

Questions, preferences and photos shoppers share through their interactions with your brand.

Brand direction

Your creative guidelines, references and saved approaches.

Product data

Your catalog, variants, product details and original images.

Shoppable videos & UGC

Your content library, connected to the products it features.

Performance & learnings

Store and campaign metrics, plus results from completed A/B tests, to guide the next decision.

Ecommerce expertise

Playbooks and best practices shaped by our work with thousands of ecommerce brands.

03

Workspace

Your team and Shop Bots, working from the same context.

Share projects, chats and assets. Review work together, see what teammates are doing and set Studio credit budgets for members.

A computer

A workspace for files, references and finished work.

A browser

Research, visit your store and work across the web.

Memory & context

Your direction, references and feedback, kept for the next job.

Planning

Break a brief into steps and bring the result back for review.

04

Ecommerce tools

With specialized tools for ecommerce.

Create content, improve shopping experiences and review results with tools built for each task.

  • Improve product pages
  • Create product photoshoots
  • Produce video ads & UGC
  • Add shoppable video
  • Enable virtual try-on
  • Scale content across your catalog
  • Understand shopper needs
  • Review store & campaign performance
  • Research competitor ads

Run once. Save your approach. Put it on a schedule. Set the brief, review the work and choose what goes live.

Explore playbooks
05

Native ecommerce plugins

Connected to the apps you already use.

Bring products, content and performance data from supported apps into your Shop Bot’s work.

  • Meta
    Business Partner
  • TikTok Shop
    Partner
  • Shopify
    200+ five-star reviews
  • Tapcart
    Partner
  • Klaviyo
    Partner
  • Shop App
    Video integration
Stores & shopping apps
  • Shopify
  • Shop App
  • TikTok Shop
  • Tapcart
  • Shopney
  • Fuego
  • Superfans (Vajro)
  • Wix
Ads & analytics
  • Meta Ads
  • AdSpy
  • TikTok Ads
  • Google Analytics 4
  • Triple Whale
Social & creative
  • TikTok
  • Instagram
  • YouTube
  • Canva
  • Pinterest
  • X
  • Higgsfield
  • FAL
Email & SMS
  • Klaviyo
  • Attentive
  • Postscript
Reviews & loyalty
  • Yotpo
  • Judge.me
  • Okendo
  • Smile.io
  • Bazaarvoice
Catalog & merchandising
  • Rebuy
  • Nosto
  • Klevu
  • Akeneo
  • Feedonomics
  • Channable
Support & delivery
  • Gorgias
  • AfterShip
  • Loop Returns
Team & automation
  • Google Drive
  • Slack
  • Make
  • Airtable
  • Asana

02 Services

Tolstoy Forward · Our team, working with yours
Mikaela from TolstoyMiles from TolstoyDov from TolstoyDavid from Tolstoy

Services

Put the Tolstoy team to work in your business.

Tolstoy Forward is our forward-deployed engineering program. A named Tolstoy lead works alongside your team on implementation, training and improvement, with product and engineering support where the work needs it.

  • Start with your business.

    Choose a priority, agree what success means and connect your catalog, brand standards and tools.

  • Build and launch together.

    We configure and test the workflow on real work. Your team provides context, reviews the output and decides what goes live.

  • Make it yours to run.

    Training, documented workflows and a way to measure progress. Agree who operates it next: your team, your agency or continued Tolstoy support.

A workflow we could build together

Product photoshoots, ready for every launch.

Turn catalog images and brand direction into reviewed content, with quality checks and an approval process your team can use again.

Explore Tolstoy Forward

03 Research

Original research. Shared knowledge.

Tolstoy Research

At the frontier of AI commerce.

Original research into what AI can do for commerce. Practical knowledge to help the community put it to work.

01 · Original AI commerce research

Test the frontier against real commerce.

We benchmark generation models for ecommerce use cases and study anonymized shopper groups to understand what works, for whom and why.

Public research reports Coming soon

Explore our research

Customer stories & questions

Hear from the teams who work with us
CSB
+6%

Site-wide conversion lift

With AI Sales Agent.

Skin Rocks
+14%

Conversion lift

Shoppable UGC on product pages.

LSKD
+24%

Reported conversion lift

With shoppable video.

CUSTOMER LOVE

Don’t take our word for it.

Notes from the people putting Tolstoy to work.

BoodyProduct imagery

“We were so impressed that we used them online straight away.”

Lina Aloisio, BoodyOn ghost mannequin imageryCustomer email · March 2026
Culture KingsAd creative

“The creativity in the backgrounds has been one of my favourites so far”

Matt Cheung, Culture KingsOn generated ad backgroundsCustomer message · October 2026
HampdenProduct pages

“It blew me away. It brought the product pages to life, and we didn’t have to film or edit anything.”

Katherine ReddeCommerce Lead · HampdenRead the customer story
Alva CookwareCreative production

“I can produce and test significantly more creative without increasing our agency or production costs.”

Jordan FerryHead of eCommerce · AlvaRead the customer story
LSKDShopping experience

“Tolstoy provides a genuine and meaningful shopper interaction. Tolstoy isn’t just a nice to have. It’s a must-have.”

Jemma CummingOmni Channel Specialist · LSKDRead the customer story
BUXOMWorking with our team

“Their ability to move quickly, adapt to changing requirements, and bring new ideas to the table has made them an invaluable partner.”

BUXOMShopify App Store review · July 2026Read the review

QUESTIONS

Common questions.

I already use AI tools. Why Tolstoy?

An AI subscription is a starting point. Making it useful for ecommerce also takes product data, brand direction, connected tools and a way to measure results.

Tolstoy brings those pieces together. Create photos, video and UGC in Media Studio, build campaigns in Ads Studio, build product pages, shoppable video, shopping assistance and virtual try-on in Storefront Studio. Give a Shop Bot a brief and share the work with your team. Tolstoy Forward adds hands-on engineering and operations guidance to help you put that platform to work.

Explore Tolstoy Forward

How does Tolstoy compare with creative AI tools?

Creating an image or video is one step. Tolstoy connects that creative to campaigns, shoppable content, product pages and customer experiences.

Use the studios to create and publish, or bring in Shop Bots to help with the work. Your product context and measured results guide what comes next.

See how we put your tools to work

Do we have to replace the tools we already use?

Start with one workflow around your existing store, content and marketing tools. Supported connections let your Shop Bot retrieve product, media and template details from your authorized store. Shopper experiences and reports use their own supported connections.

With Forward, our team helps confirm the connections, data and review steps your workflow needs. We agree priorities together and build from there.

How do I choose a package for our workload?

Start with the outputs you need each month, the models and formats involved, and the revisions you expect. AI generation and storefront video views have separate allowances. Choose the Platform plan that fits your workspace’s monthly workload, then review the included credits and video viewers. If you need help getting started, talk to us about Tolstoy Forward.

Compare Platform plans

What gets remembered for the next job?

Your saved product context, references and workflow instructions give the next job a starting point. When a revision works, update the reusable brief or template. Use shopper questions and measured results to choose the next test.

See how we measure and improve the work

How does Tolstoy Forward work?

Forward starts with a 90-minute executive kickoff and a 90-day plan. Your named Tolstoy lead coordinates implementation with your day-to-day owner, with product and engineering support as needed. Together we build and launch workflows, measure progress and decide what to improve.

We shape the program around your business and agree the scope and commercial terms before kickoff. After the program, keep operating with your team or agency, or agree the next phase with us. Explore Tolstoy Forward.

Put AI to work
for your business.

The platform, the people and the perspective to build your AI-native brand.

Shopbots by Tolstoy is a personal shopping assistant. When you connect Google Calendar or Gmail, Shopbots by Tolstoy reads only the events and purchase emails you allow, to suggest outfits and products for you. Read how we handle Google data in our Privacy Policy.