Your AI shopping agent for agentic commerce

AI Shopper is an AI shopping agent that lives on your ecommerce site. It supports agentic commerce by answering customer questions, recommending products, and letting shoppers add to cart directly from chat. AI Shopper trains instantly on your catalog and brand rules, so it delivers accurate, on-brand responses without manual setup.

AI Shopper combines an AI shopping agent with shopping functionality to support agentic commerce and drive conversions.

Core features:

• AI Search gives customers a ChatGPT-like chat experience for your brand
• Top Questions surfaces and answers the top 3 questions per product on PDPs
• Virtual Try-On lets customers see how products look on them before buying
• Find Your Size provides accurate sizing recommendations based on measurements
• Complete the Look suggests cross-sell items to boost AOV
• In-chat add-to-cart lets customers buy without leaving the conversation

Learn more about AI personal shoppers.

Brands using AI Shopper see significant improvements in conversion and order value.

Typical results:

• 10x average conversion uplift from shoppers who engage with AI Shopper
• 150% increase in AOV through personalized recommendations and upsells
• 63% of users sign in with email building your customer database

CSB saw a 6% lift in conversion, translating to thousands of incremental orders.

Learn more about CSB's success story.

AI Shopper's virtual try-on lets customers visualize products before purchasing. Shoppers can see how items look on them using realistic try-on technology, enter their measurements for accurate size recommendations, and get cross-sell suggestions that complete the look. This reduces returns by helping customers make confident purchase decisions.

No. AI Shopper trains instantly on your product catalog and brand rules. It delivers precise, personalized responses without manual setup or ongoing training. You set guardrails to ensure every answer matches your brand voice and logic. No hallucinations, no off-brand replies.

AI Shopper connects with your product data and tech stack out of the box.

Supported integrations:

• Shopify for real-time product data and inventory sync
• Klaviyo for subscriber sync and automated email flows
• Gorgias for support handoff and conversation history
• Attentive for personalized SMS campaigns
• GA4 for behavioral insights and funnel optimization
• Tapcart for mobile app integration

Learn more about Tolstoy's integrations.

AI Shopper captures rich customer data during every conversation. Signed-in users share size, fit, style preferences, and purchase intent, which builds detailed customer profiles. This data syncs with your CRM, powers email flows, and enables lifecycle marketing at scale.

Learn more about Tolstoy.