Smile.io × Tolstoy

Connect Smile.io to Tolstoy.

Use Tolstoy with loyalty programs, points, rewards, and VIP tiers.

Connect Smile.io in Tolstoy See setup steps

Supported work

What your team can do with Smile.io.

Customer Management

Look up customers, check points balances, and manage VIP tier membership.

Points & Rewards

Adjust points, redeem rewards, and view transaction history.

Program Configuration

Browse earning rules, VIP tiers, perks, and points settings.

Activity Tracking

Record customer activities to trigger earning rules and award points.

Try it with your data

Ask in Studio.

Connect Smile.io, then ask Tolstoy to investigate, explain, or prepare the next step.

Studio

Smile.io connected

Tolstoy

What would you like to know?

How many loyalty points does this customer have?

Show me our top VIP tier members and their reward history.What earning rules are currently active in our loyalty program?

How it connects

What moves between Smile.io and Tolstoy.

See what Tolstoy can use from Smile.io, and which actions it can send back.

Smile.io

Tolstoy

Into Tolstoy
Customer, loyalty, points, reward, and activity data in
Back to Smile.io
Points and reward actions out

Setup

Set up Smile.io.

Connect the account your team uses, confirm access, then test one real workflow.

1
Open the Smile.io connection
Choose Smile.io from Integrations in the Tolstoy workspace that should own the connection.
2
Connect with API key
Follow the API key flow and select the account or workspace your team intends to use.
3
Check access
Confirm that Tolstoy can reach the connected account and the data or actions you plan to use.
4
Run one real example
Test the workflow from start to finish and confirm the result in both systems.

Questions

Questions about Smile.io.

What can I do with the Smile.io integration?

Smile.io lets the agent manage your loyalty program — look up customers, adjust points, redeem rewards, and configure earning rules. Use it when you want Tolstoy to connect loyalty data to content personalization or customer engagement workflows.

Where can my team use Smile.io?

Use the connection from any Tolstoy workflow that supports Smile.io tools and data. Available actions depend on the connected account and the workflow you run.

How do I connect Smile.io?

Open Integrations in the correct Tolstoy workspace and follow the API key flow. Then test one real workflow before rollout.