Applied AI for commerce

Your brand, AI‑native.

A platform for your team. AI agents that get work done. Hands-on help to bring it all together.

Start for freeBook a demo

Trusted by 5,000+ iconic brands.

  • The Ordinary
  • Tarte
  • Princess Polly
A brand owner and white Shop Bot compare fabric samples together while a turquoise Shop Bot works at their laptop

Commerce Studios, Shop Bots and Forward

Create content. Run campaigns. Help shoppers buy.

Your AI studios for selling online. Turn your next collection into product photos and videos, ad campaigns and shopping experiences in one connected workspace.

Media Studio

Product photos, reshoots, colorways and videos.

Ads Studio

Ad creative, Meta campaigns and creative refreshes.

Storefront Studio

Virtual try-on, shoppable video and Personal Shopper.

See the workflow

Shop Bots · Your AI team

Give your AI team the brief.

Delegate creative, campaign and store tasks to Shop Bots. They use your brand context and the Commerce Studios to do the work. You review the results and decide what goes live.

An example brief

“Get our new collection ready to launch.”
  • Creative Director

    Creates product photos and videos from your brand direction.

  • Ads Manager

    Prepares ad creative and campaigns for your review.

  • Ecommerce Manager

    Suggests product-page updates to help launch the collection.

Your direction. Their work. Your approval.

Meet the Shop Bots

Hands-on help from the Tolstoy team.

Get to everyday production faster. A named Tolstoy lead helps you set up the platform, put Shop Bots to work and train your people to use both.

Creative workshops, implementation and ongoing support. Build skills and repeatable workflows your team can run.

Mikaela
Miles
Dov
David

An example of what we can build together

Your next collection, ready to launch.

  1. 01
    Connect your catalog

    Bring your products and brand direction together.

  2. 02
    Build with your Shop Bots

    Create photos, video and ad creative for your team to review.

  3. 03
    Train your team and launch

    Learn to run the workflow, measure results and improve it.

Meet Tolstoy Forward

You’re in good company.

01 Commerce Studios

Three studios. One connected workflow.

From first idea to next purchase.

One dress, three connected studios. Create in Media Studio, advertise in Ads Studio and help Maya shop with Storefront Studio. Your Shop Bots work alongside you at every step.

Create a photoshoot from one product.

Media StudioCreate
Tolstoy / Media StudioYour workspace
Shop Bots work together in the studio: the Creative Director photographs a model, a stylist adjusts her sage dress, and a wardrobe assistant steams clothes by the rack
Starting point: the original sage linen dress product image on the studio computer

From the ad to your product page.

Storefront StudioSell
Your storeEVERYDAY, WELL MADE. Shopping bag

Sage linen dress

$128

Sage

XSSMLXL

See it in motionStyled their way

Let her watch it. And shop it.

Storefront StudioShoppable video

Let her try it on.

Storefront StudioVirtual try-on
Maya tries on the sage linen dress in a fitting room beside her cream and pink Shop Bots
Her saved look

Give Maya a reason to return.

Personal ShopperFollow-up
The Personal Shopper in a knitted charcoal scarf connects Maya’s preferences on a studio pinboard, while a helper compares fabric swatches beside her follow-up email
InboxEmail campaign
FromYour store
ToMaya
Subject

Found your color, Maya?

Hi Maya, here’s your saved look and two more colors to love.

Sage Your saved look
Coral A little brighter
Blue A fresh take
Shop the dress

Make every step pay off.

AnalyticsOptimize

What we optimize

  • Higher ROAS

    Stronger ad creative. A product page that carries the story through to the sale.

  • More conversions

    Video, try-on and product answers help shoppers decide. Personal follow-up brings them back.

  • Fewer returns

    Clearer imagery and product details help customers know what to expect before they buy.

Measure each stage. Find the friction. Improve the next round.

Real brands. Real results.

Choose a customer result
conversion rate
7×
average order value
+232%

On product pages with Tolstoy video.

conversion lift
+24%
average order value
+53%

With interactive and shoppable video across the store.

Meet yourShop Bots.

AI specialists for content, campaigns and shopping. They know your brand. You set the direction and review the work.Choose a starter assignment

A shaggy lavender Creative Director Shop Bot holding a camera

Creative Director

Turns products and shopper questions into the next creative.

A shaggy cream Ads Manager Shop Bot with a plum scarf and megaphone

Ads Manager

Prepares creative variations and campaigns for your review.

A shaggy sage Ecommerce Manager Shop Bot working on a laptop

Ecommerce Manager

Improves the store and turns shopping signals into the next test.

A shaggy cream Personal Shopper Shop Bot with sunglasses and a charcoal scarf holding a bag and sandals

Personal Shopper

Helps shoppers choose, try on and pick up where they left off.

Your Shop Bots. Connected work.

Platform · The architecture

How the platform works

Platform · Technical architecture

What makes AI
work for you.

The architecture behind the work: shared brand and shopper context, a workspace for your team and Shop Bots, and connected ecommerce tools. Explore the intelligence behind Tolstoy.

01

Shop Bots

Start with an AI ecommerce expert.

Choose a Shop Bot with ecommerce workflows built in, then tailor it to your business.

Explore Shop Bot templates
  • Ecommerce ManagerImprove shopping experiences, review performance and identify what to do next.
  • Ads ManagerPrepare ad creative, review campaign performance and recommend what to test next.
  • Studio ManagerPlan product shoots and manage content across your catalog.
  • Creative DirectorTurn your brand direction into campaign concepts, briefs and creative variations.
Create your own Shop Bot
02

Ecommerce context

Grounded in your business.

Your shoppers, brand, products and performance guide the work, alongside Tolstoy’s ecommerce expertise.

Shopper context

Questions, preferences and photos shoppers share through their interactions with your brand.

Brand direction

Your creative guidelines, references and saved approaches.

Product data

Your catalog, variants, product details and original images.

Shoppable videos & UGC

Your content library, connected to the products it features.

Performance & learnings

Store and campaign metrics, plus results from completed A/B tests, to guide the next decision.

Ecommerce expertise

Playbooks and best practices shaped by our work with thousands of ecommerce brands.

03

Workspace

Your team and Shop Bots, working from the same context.

Share projects, chats and assets. Review work together, see what teammates are doing and set Studio credit budgets for members.

A computer

A workspace for files, references and finished work.

A browser

Research, visit your store and work across the web.

Memory & context

Your direction, references and feedback, kept for the next job.

Planning

Break a brief into steps and bring the result back for review.

04

Ecommerce tools

With specialized tools for ecommerce.

Create content, improve shopping experiences and review results with tools built for each task.

  • Improve product pages
  • Create product photoshoots
  • Produce video ads & UGC
  • Add shoppable video
  • Enable virtual try-on
  • Scale content across your catalog
  • Understand shopper needs
  • Review store & campaign performance
  • Research competitor ads

Run once. Save your approach. Put it on a schedule. Set the brief, review the work and choose what goes live.

Explore playbooks
05

Native ecommerce plugins

Connected to the apps you already use.

Bring products, content and performance data from supported apps into your Shop Bot’s work.

  • Meta
    Business Partner
  • TikTok Shop
    Partner
  • Shopify
    200+ five-star reviews
  • Tapcart
    Partner
  • Klaviyo
    Partner
  • Shop App
    Video integration
Stores & shopping apps
  • Shopify
  • Shop App
  • TikTok Shop
  • Tapcart
  • Shopney
  • Fuego
  • Superfans (Vajro)
  • Wix
Ads & analytics
  • Meta Ads
  • AdSpy
  • TikTok Ads
  • Google Analytics 4
  • Triple Whale
Social & creative
  • TikTok
  • Instagram
  • YouTube
  • Canva
  • Pinterest
  • X
  • Higgsfield
  • FAL
Email & SMS
  • Klaviyo
  • Attentive
  • Postscript
Reviews & loyalty
  • Yotpo
  • Judge.me
  • Okendo
  • Smile.io
  • Bazaarvoice
Catalog & merchandising
  • Rebuy
  • Nosto
  • Klevu
  • Akeneo
  • Feedonomics
  • Channable
Support & delivery
  • Gorgias
  • AfterShip
  • Loop Returns
Team & automation
  • Google Drive
  • Slack
  • Make
  • Airtable
  • Asana

02 Tolstoy Forward

Hands-on implementation · Our team, working with yours
Mikaela from TolstoyMiles from TolstoyDov from TolstoyDavid from Tolstoy

Hands-on implementation

Get your people and AI working together.

With Tolstoy Forward, a named lead helps you set up the platform, put Shop Bots to work and launch real workflows. Creative workshops and hands-on training build your team's skills, so you can run and improve the work with confidence. Product and engineering join where the work needs them.

  • Start with your business.

    Choose a priority, agree what success means and connect your catalog, brand standards and tools.

  • Build and launch together.

    We configure and test the platform and Shop Bots on real work. Your team provides context, reviews the output and decides what goes live.

  • Make it yours to run.

    Training, documented workflows and a way to measure progress. Agree who operates it next: your team, your agency or continued Tolstoy support.

A workflow we could build together

Product photoshoots, ready for every launch.

Turn catalog images and brand direction into reviewed content, with quality checks and an approval process your team can use again.

Explore Tolstoy Forward

Customer stories & questions

Hear from the teams who work with us
CSB
+6%

Site-wide conversion lift

With AI Sales Agent.

Skin Rocks
+14%

Conversion lift

Shoppable UGC on product pages.

LSKD
+24%

Reported conversion lift

With shoppable video.

CUSTOMER LOVE

Don’t take our word for it.

Notes from the people putting Tolstoy to work.

Boody

“We were so impressed that we used them online straight away.”

Lina Aloisio, Boody
Culture Kings

“The creativity in the backgrounds has been one of my favourites so far”

Matt Cheung, Culture Kings
Hampden

“It blew me away. It brought the product pages to life, and we didn’t have to film or edit anything.”

Katherine ReddeCommerce Lead · Hampden
Alva Cookware

“I can produce and test significantly more creative without increasing our agency or production costs.”

Jordan FerryHead of eCommerce · Alva
LSKD

“Tolstoy provides a genuine and meaningful shopper interaction. Tolstoy isn’t just a nice to have. It’s a must-have.”

Jemma CummingOmni Channel Specialist · LSKD
BUXOM

“Their ability to move quickly, adapt to changing requirements, and bring new ideas to the table has made them an invaluable partner.”

BUXOM

QUESTIONS

Common questions.

I already use AI tools. Why Tolstoy?

An AI subscription is a starting point. Making it useful for ecommerce also takes product data, brand direction, connected tools and a way to measure results.

Tolstoy brings those pieces together. Create photos, video and UGC in Media Studio, build campaigns in Ads Studio, build product pages, shoppable video, shopping assistance and virtual try-on in Storefront Studio. Give a Shop Bot a brief and share the work with your team. Tolstoy Forward adds hands-on engineering and operations guidance to help you put that platform to work.

Explore Tolstoy Forward

How does Tolstoy compare with creative AI tools?

Creating an image or video is one step. Tolstoy connects that creative to campaigns, shoppable content, product pages and customer experiences.

Use the studios to create and publish, or bring in Shop Bots to help with the work. Your product context and measured results guide what comes next.

See how we put your tools to work

Do we have to replace the tools we already use?

Start with one workflow around your existing store, content and marketing tools. Supported connections let your Shop Bot retrieve product, media and template details from your authorized store. Shopper experiences and reports use their own supported connections.

With Forward, our team helps confirm the connections, data and review steps your workflow needs. We agree priorities together and build from there.

How do I choose a package for our workload?

Start with the outputs you need each month, the models and formats involved, and the revisions you expect. AI generation and storefront video views have separate allowances. Choose the Platform plan that fits your workspace’s monthly workload, then review the included credits and video viewers. If you need help getting started, talk to us about Tolstoy Forward.

Compare Platform plans

What gets remembered for the next job?

Your saved product context, references and workflow instructions give the next job a starting point. When a revision works, update the reusable brief or template. Use shopper questions and measured results to choose the next test.

See how we measure and improve the work

How does Tolstoy Forward work?

Forward starts with a 90-minute executive kickoff and a 90-day plan. Your named Tolstoy lead coordinates implementation with your day-to-day owner, with product and engineering support as needed. Together we build and launch workflows, measure progress and decide what to improve.

We shape the program around your business and agree the scope and commercial terms before kickoff. After the program, keep operating with your team or agency, or agree the next phase with us. Explore Tolstoy Forward.

Put AI to work
for your business.

The platform and the team to build your AI-native brand.

Shopbots by Tolstoy is a personal shopping assistant. When you connect Google Calendar or Gmail, Shopbots by Tolstoy reads only the events and purchase emails you allow, to suggest outfits and products for you. Read how we handle Google data in our Privacy Policy.