Your AI team

AI employees
for your brand.

Meet your Shop Bots.

Your Creative Director, Ecommerce Manager and Ads Manager work together—from product creative to your storefront and campaigns.

Ecommerce Manager Shop Bot, a coral plush figure with a merchandising clipboard
Creative Director Shop Bot, a pink star with color swatches
Ads Manager, a blue plush figure with a megaphone

Scroll to meet the team

Commerce teams using Tolstoy

CULTURE KINGSCSBHampdenSkin Rocks

Back office Shop Bots

Put the work
on their desk.

Start with your Creative Director, then your Ecommerce Manager and Ads Manager. Three roles, working together around your products and brand.

Your HQ
Meet the team behind the scenes

Retail Shop Bots

Your team on
the shop floor.

Retail Shop Bots are the employees helping your customers. Try-on, recommendations and shoppable video are tools in their kit.

Your store
Meet the team on the floor

THE SHOP BOTS TOOLKIT

Shop Bots are your employees.
These are their tools.

Ten capabilities for creating, selling and helping shoppers choose. One employee can use several tools. The same tool can serve several employees.

One brand. One connected team.

Your Shop Bots work together.

One launch brief. Three Shop Bots.
The same product story, all the way through.

THE SHARED BRIEFLaunch the new collection

Your products Your brand direction

  1. 01Create it.
    Product images & video Create the collection’s visual story.
    Approved creative
  2. 02Merchandise it.
    A shoppable storefront Bring the same creative to the product page.
    Approved product experience
  3. 03Promote it.
    Matching ad variations Adapt the story for your campaigns.
    Ad creative for your review

One collection. One story. Each Shop Bot builds on the work before it.

Illustrative workflow. Your company reviews and approves each step.

THE HUMANS BEHIND YOUR AI TEAM

Your AI team comes
with human geniuses.

FREE WITH SHOP BOTS ENTERPRISE

Implementation. Monthly AI training. Practical AI know-how.

Included in your agreed enterprise program. No additional service fee.

Meet Tolstoy’s implementation specialists: real people who work alongside your company to put AI into everyday operations. We help your Shop Bots deliver consistently, at scale—and help your people build the skills to keep improving.

Illustration of three human specialists collaborating on implementation, workflow adoption and AI training
Illustrative specialist roles. Characters are not portraits of Tolstoy employees.
BUILD WITH YOU

Implementation specialists

Map the work, configure supported tools and automations, and connect the Creative Director, Ecommerce Manager and Ads Manager around your actual operation.

MAKE IT STICK

Hands-on adoption support

Work with your sponsor and workflow owner on responsibilities, approvals and quality standards. Run real production cycles and help people make the new process a habit.

KEEP YOU AHEAD

AI training and guidance

Monthly live training for your company, practical demonstrations and time for questions. Learn the tools, techniques and workflows worth applying to your business.

YOUR COMPANY’S ONGOING AI ADVANTAGE

Know what matters.
Put it to work.

AI changes every week. We help you turn useful developments into better work across your company.

  • A practical monthly AI briefing New capabilities, useful tools and what they mean for your brand.
  • Live training on real work Bring a workflow or question. Learn techniques your people can use.
  • Prompts, playbooks and repeatable processes Apply the lessons to your products, approvals and production standards.
  • Lessons from production Shareable patterns from our work with brands: what works, where it breaks and how to improve.

Your Shop Bots are the AI team. We’re the humans helping them succeed.
From the first workflow to the next improvement, implementation and education are part of Enterprise.

Meet the humans

SHOP BOTS ENTERPRISE

Implementation included

The 30-day money-back guarantee

Guaranteed to
pay for itself.

Verified savings in 30 days.
Or your Enterprise program fees back.

Build my AI team

For your agreed Enterprise program, when your company meets its participation commitments.

Our promise. Your agreed success plan.Shop Bots by Tolstoy
01 / AGREE THE RESULT

Set the target together.

Agree on the work, baseline cost, quality standard and savings target before you start.

02 / PUT AI TO WORK

We get your team working.

Implementation and monthly AI training are included. Our specialists work alongside your company.

03 / PROVE THE SAVINGS

See the savings. Or get a refund.

Verified savings must cover your Enterprise program fees within 30 days of the agreed kickoff.

The guarantee and participation plan

One shared success plan. No moving goalposts.

Before you commit, we put the baseline, workload, quality standard, measurement method, program fees and participation requirements in writing. The guarantee applies to that enterprise program; existing subscriptions and unrelated services are outside its scope.

A clear target before you start.

Together, we agree on the production workflows, current cost, required quality and volume, and the savings target. Your company names a sponsor and workflow owner and commits the access, time and approvals needed.

Implementation is included.

Tolstoy’s implementation specialists work alongside your company through setup, training and live production. Start with your Creative Director, then connect the Ecommerce Manager and Ads Manager through supported workflows. We review progress every week. Meet the humans behind your AI team.

It pays for itself. Or we refund you.

Within 30 days of the agreed kickoff, verified savings from the agreed workflows must cover all Tolstoy fees for the enterprise program. If your company meets its agreed participation commitments and we miss that target, we refund those program fees.

We compare the cost of equivalent, accepted work before and during the program, including human review, rework and additional operating costs. We report recovered staff capacity separately from actual cash savings. The same 30-day period applies to the savings and program fees.

Tolstoy’s implementation delays count toward the 30 days. If a customer dependency is missed, we address it when it happens and agree any schedule adjustment in writing. The success plan includes the review and refund process before kickoff.

From assignment to result

See the work.
Inspect the result.

Explore existing Tolstoy product examples and customer evidence, then choose a supported first job.

Example AI-generated product imagery from Tolstoy
CREATIVE TOOLS FROM TOLSTOY

Create content from your products

The job: create image and video options using a product and brand context. Browse actual product creative examples, then bring your own product.

Browse the creative gallery
Published Tolstoy virtual try-on example
SHOPPER EXPERIENCES FROM TOLSTOY

Help a shopper choose

The job: help shoppers visualize products and choose with confidence. See the published CSB example using Tolstoy’s shopping assistant.

Explore the CSB story and demo

From the brands using Tolstoy

Real stores. Real stories.

CSB

A 6% lift in conversion.

Tolstoy’s CSB case study reports a 6.0% site-wide conversion lift in a controlled 50/50 A/B test of Tolstoy’s shopper experience on product pages.

“We ran the test to understand its commercial value – and it absolutely delivered.”

Soul Naylor
eCommerce Coordinator, CSB

Read the customer story
CULTURE KINGS Culture Kings storefront featuring Tolstoy shoppable videos

Product content becomes a shopping experience.

Discover how Culture Kings brings educational and shoppable video into its storefront.

Read the customer story

Before the first job

Meet the employee.
Understand the role.

What is a Shop Bot?

A Shop Bot is an AI employee for your brand. Tolstoy is the company and platform behind Shop Bots, with commerce workflows for your catalog, content and storefront.

What’s the difference between a Shop Bot and a tool?

A Shop Bot has a role and a job, like your Ecommerce Manager or Stylist. A tool gives it a capability: Product Photography creates images, Shoppable Video helps customers buy from clips, and Product Answers handles catalog questions. One Shop Bot can use several tools, and several Shop Bots can use the same tool. We agree the supported tools, connections and approvals during setup.

How do the Shop Bots work together?

The Creative Director establishes the visual direction and assets. The Ecommerce Manager uses approved assets in the storefront experience. The Ads Manager adapts that product story for campaigns. They share the same brand context; your company’s reviewer approves the work and agrees the supported handoffs.

How do back office and retail fit together?

Both work for your business. Back office Shop Bots support work such as product creative and storefront content. Retail Shop Bots help your customers ask questions and choose products.

How do I give one its first job?

Tell us your store URL and the assignment. We’ll help confirm the available workflow and context it needs. Start with one useful result and review the work before expanding the role.

What is included in Shop Bots Enterprise?

Your agreed Shop Bots workflows, implementation support, supported tool connections, hands-on training, weekly progress reviews during implementation and monthly AI training. Scope, capacity and all program fees are agreed before kickoff.

How does the 30-day guarantee work?

We agree on a production workflow, baseline cost, quality standard, workload and participation plan before you commit. Verified savings within 30 days of kickoff must cover all Tolstoy enterprise program fees for that period. If you meet the agreed participation requirements and we miss that target, we refund those program fees. This guarantee is for the agreed enterprise program, not every Tolstoy subscription.

What does our company need to commit?

A sponsor, a workflow owner with agreed time, the required assets and access, training participation, agreed live workload and timely approvals. We agree the specifics together upfront. Tolstoy provides an implementation lead, setup, training and progress measurement.

What counts as savings?

The agreed baseline cost of comparable accepted work, minus its cost during the program, including review, rework and additional operating costs. We compare those savings with the program fees over the same 30 days. Extra output and recovered employee hours are reported separately and are not automatically counted as cash saved.

Your first assignment

What job would
you give a Shop Bot?

Bring your store URL and the work you want done.
We’ll help define the right available workflow.

Friendly Creative Director character